CQC registration document guidance

Home Care Business Plan and Financial Forecast

If you are applying to register a home care or domiciliary care service with CQC, your Business Plan and Financial Forecast should show that the service has been properly planned, understands its local market and can operate sustainably.

Why this matters for your registration

  • •CQC uses your business plan to help assess whether the proposed service is likely to be financially stable and appropriately managed.
  • •It should demonstrate how the business will meet the needs of the people you intend to support and how the service will operate in practice.
  • •A strong business plan helps give CQC a clear and realistic picture of your proposed home care service before registration is granted.

What you should prepare

  • •An executive summary explaining who you are, what service you intend to provide, who you will support and what you aim to achieve.
  • •Background information about your company, management team, relevant experience, qualifications and responsibilities.
  • •A clear description of the service, including what you will provide, how it will be delivered and why the service is viable in your local market.
  • •Your home care pricing structure, including care-call rates, enhanced charges, double-handed care and how those charges connect with your costs.
  • •A 12-month monthly income and expenditure forecast based on realistic staffing, travel, management and operating assumptions.
  • •Local market research, SWOT analysis, staffing responsibilities and company structure information that all tell a consistent story.

Before you submit

  • •Make sure the plan is specific to your actual home care service and not a generic business document.
  • •Check that your market research, expected care hours, staffing assumptions, prices and revenue forecasts all make sense together.
  • •Keep the business plan consistent with your Statement of Purpose, service-user bands and other registration documents.
  • •Show clearly who is responsible for key tasks such as recruitment, safeguarding, supervision, quality assurance and finance.

Need help?

Support with your CQC documents

We can help you structure a home care business plan and financial forecast that is realistic, service-specific and strong enough to support your CQC registration application.

Build a consistent application

Use these connected resources to keep your policies, business evidence and application details aligned.